AI Services

Precision, security
and results
with applied AI.

Beyond generative AI: expert systems, semantic inference and deterministic control layers that reduce hallucinations and ensure traceability. Our technology reasons, verifies and executes with integrated corporate governance.

Enterprise Generative AI
Our approach

Custom solutions integrated into your infrastructure.

We adapt each project to your ERP, CRM and Backend systems, ensuring frictionless implementation.

Security and regulatory compliance

Our architectures prevent data leaks, errors, and AI "hallucinations," protecting your data and ensuring sector-specific compliance.

Frictionless integration

We adapt to your existing systems — ERP, CRM, backends — maximizing your technology ROI from day one.

Turnkey implementation

Full-code by IMHOIT. Design, development, integration, and deployment with no technical burden on your team. You only see results.

IMHOIT Product

ATLAS
Multichannel Contact Center with integrated AI.

Contact Center platform that combines AI agents with human teams. Centralizes WhatsApp Business API, web chat, email and other channels into a unified inbox with full audit trail and complete data ownership.

AI routing + human escalation

AI classifies and resolves repetitive queries; automatically escalates complex cases or sales closings to human agents.

Multichannel web inbox

Web panel for agents and supervisors. Complete conversation history, ticket assignment and real-time monitoring.

Dashboards & audit

Volume metrics, response times, AI/human ratio, and full traceability of every conversation.

Inbound & outbound campaigns

Manage incoming and outgoing campaigns via official API. Approved templates, segmentation and no block risk.

Built-in CRM + integrations

Built-in CRM with sales pipeline and tracking. Also connects with your existing CRM/ERP via API.

Pipelines & no-code automation

Sales and support pipelines with triggers, actions and extended workflows. Visual no-code designer for complex flow automation.

Pipeline state triggers

Automatic actions on stage changes: notifications, assignments, external API calls or workflow execution based on contact status.

Dedicated & secure environment

Isolated infrastructure per client, VPN access, data in your jurisdiction, no third-party dependencies.

+75%
Client satisfaction
-35%
Operating costs
15+
Hours saved/week
24/7
Uninterrupted service
ATLAS Contact Center
FeatureWhatsApp AppATLAS
Simultaneous agentsIndividualMulti-agent
CRM/ERP IntegrationNot availableNative
Conversational AINoAdvanced
Real-time auditDifficultComplete
Outbound campaignsBlock riskSecure official API
Book demo with Laura Donadio
IMHOIT Product

CEREBELLUS
Multi-Agent Orchestration with Corporate Governance.

The AI your company can govern. CEREBELLUS demonstrates that governing AI is a corporate governance problem — and solves it as such.

Guardian Governance

No knowledge enters without human approval. 4 classification levels with graduated consensus: Standard, Critical, Classified, and Top Secret.

DAG + Enterprise RAG

Visual no-code workflows (DAG) + enterprise knowledge isolated by domain (RAG). Finance cannot see HR documents.

7 Roles with Separation of Powers

Deployer, Owner, Guardian, Admin, Budget Controller, WG Manager, and Member. Each role has exclusive responsibilities.

5 Real-Time Guardrails

PromptGuard, ToolGuard, KnowledgeGuard, RoutingGuard, and PolicyGuard protect every interaction with the AI.

Emergency Quarantine

Any Guardian or Owner can immediately purge a document from the AI's knowledge. Final decision by peer vote.

Trilingual Platform

Native in Spanish, English, and Catalan. 4 storage backends: AWS S3, DigitalOcean Spaces, corporate HRMS, local system.

Armored Authentication

Argon2id (OWASP), httpOnly + SameSite=Strict cookies, single-use opaque tokens, automatic lockout after failed attempts.

Real-Time Guardrails

Each agent only uses authorized tools. Cross-domain access blocked. Workflow cycles detected and validated automatically.

Owner Role: Last Line of Defense

Digital board of directors for corporate AI. They nominate Guardians, unlock actions, and approve production transitions by unanimity.

SEPARATION OF POWERS APPLIED TO AI.
Nobody — not even the admin or the Owner — can unilaterally inject knowledge into the AI. This does not exist on any other platform in the market.

Discover CEREBELLUS Book demo with Carles Martínez

Didn't find the specific challenge you're looking for?

We adapt our solutions to your company's needs. Projects measured in weeks, not months.

Schedule a meeting